{"id":2166,"date":"2024-01-01T09:32:31","date_gmt":"2024-01-01T06:32:31","guid":{"rendered":"https:\/\/staging.metatavu.fi\/?page_id=2166"},"modified":"2025-01-21T13:58:21","modified_gmt":"2025-01-21T10:58:21","slug":"case-suur-savo-co-operative","status":"publish","type":"page","link":"https:\/\/staging.metatavu.fi\/en\/case-suur-savo-co-operative\/","title":{"rendered":"Case study Suur-Savo Co-operative"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2166\" class=\"elementor elementor-2166 elementor-2165\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-443b8ff e-flex e-con-boxed e-con e-parent\" data-id=\"443b8ff\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-dbe4d8a e-con-full e-flex e-con e-child\" data-id=\"dbe4d8a\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-299939e e-flex e-con-boxed e-con e-child\" data-id=\"299939e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-056f423 elementor-widget elementor-widget-image\" data-id=\"056f423\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"500\" height=\"250\" src=\"https:\/\/staging.metatavu.fi\/wp-content\/uploads\/2024\/09\/suur-savo_logo.png\" class=\"attachment-large size-large wp-image-2170\" alt=\"\" srcset=\"https:\/\/staging.metatavu.fi\/wp-content\/uploads\/2024\/09\/suur-savo_logo.png 500w, https:\/\/staging.metatavu.fi\/wp-content\/uploads\/2024\/09\/suur-savo_logo-300x150.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c559d48 animated-slow elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"c559d48\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">An intelligent touchscreen system to enhance customer data collection.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-98843fc elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"98843fc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Co-operative Suur-Savo modernized its customer service by implementing the Susa touchscreen system, based on open-source technology. This innovative system enables versatile customer data collection and analysis directly in-store, as well as efficient remote content management. Metatavu carried out a comprehensive survey project, designed through service design, ensuring the system\u2019s seamless implementation and cost-effectiveness without any licensing fees.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3bc853d elementor-tablet-align-left elementor-mobile-align-left elementor-hidden-widescreen elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet elementor-hidden-mobile elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"3bc853d\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-slideshare\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M187.7 153.7c-34 0-61.7 25.7-61.7 57.7 0 31.7 27.7 57.7 61.7 57.7s61.7-26 61.7-57.7c0-32-27.7-57.7-61.7-57.7zm143.4 0c-34 0-61.7 25.7-61.7 57.7 0 31.7 27.7 57.7 61.7 57.7 34.3 0 61.7-26 61.7-57.7.1-32-27.4-57.7-61.7-57.7zm156.6 90l-6 4.3V49.7c0-27.4-20.6-49.7-46-49.7H76.6c-25.4 0-46 22.3-46 49.7V248c-2-1.4-4.3-2.9-6.3-4.3-15.1-10.6-25.1 4-16 17.7 18.3 22.6 53.1 50.3 106.3 72C58.3 525.1 252 555.7 248.9 457.5c0-.7.3-56.6.3-96.6 5.1 1.1 9.4 2.3 13.7 3.1 0 39.7.3 92.8.3 93.5-3.1 98.3 190.6 67.7 134.3-124 53.1-21.7 88-49.4 106.3-72 9.1-13.8-.9-28.3-16.1-17.8zm-30.5 19.2c-68.9 37.4-128.3 31.1-160.6 29.7-23.7-.9-32.6 9.1-33.7 24.9-10.3-7.7-18.6-15.5-20.3-17.1-5.1-5.4-13.7-8-27.1-7.7-31.7 1.1-89.7 7.4-157.4-28V72.3c0-34.9 8.9-45.7 40.6-45.7h317.7c30.3 0 40.9 12.9 40.9 45.7v190.6z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Design phase: \u20ac10 000 - \u20ac20 000<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-mobile-alt\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M272 0H48C21.5 0 0 21.5 0 48v416c0 26.5 21.5 48 48 48h224c26.5 0 48-21.5 48-48V48c0-26.5-21.5-48-48-48zM160 480c-17.7 0-32-14.3-32-32s14.3-32 32-32 32 14.3 32 32-14.3 32-32 32zm112-108c0 6.6-5.4 12-12 12H60c-6.6 0-12-5.4-12-12V60c0-6.6 5.4-12 12-12h200c6.6 0 12 5.4 12 12v312z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Mobile app: \u20ac20 000 - \u20ac40 000<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-clock\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200zm61.8-104.4l-84.9-61.7c-3.1-2.3-4.9-5.9-4.9-9.7V116c0-6.6 5.4-12 12-12h32c6.6 0 12 5.4 12 12v141.7l66.8 48.6c5.4 3.9 6.5 11.4 2.6 16.8L334.6 349c-3.9 5.3-11.4 6.5-16.8 2.6z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Project duration: 4-6 months<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-15f689f e-flex e-con-boxed e-con e-child\" data-id=\"15f689f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3197c0c elementor-widget__width-initial elementor-widget-widescreen__width-auto elementor-widget-mobile__width-inherit elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"3197c0c\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-size-sm\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">#datacollection<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c32f87 elementor-widget__width-initial elementor-widget-widescreen__width-auto elementor-widget-mobile__width-inherit elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"8c32f87\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-size-sm\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">#customerinterface<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f9ee4dc elementor-widget__width-initial elementor-widget-widescreen__width-auto elementor-widget-mobile__width-inherit elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"f9ee4dc\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-size-sm\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">#opensource<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-530ded9 e-con-full e-flex e-con e-child\" data-id=\"530ded9\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;background_motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;background_motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;background_motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1.6,&quot;sizes&quot;:[]},&quot;background_motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;background_motion_fx_devices&quot;:[&quot;widescreen&quot;,&quot;desktop&quot;,&quot;laptop&quot;,&quot;tablet&quot;,&quot;mobile_extra&quot;,&quot;mobile&quot;]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-02bfc64 elementor-widget elementor-widget-image\" data-id=\"02bfc64\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"450\" src=\"https:\/\/staging.metatavu.fi\/wp-content\/uploads\/2024\/09\/osuuskauppass_prototyyppi2-1024x576.png\" class=\"attachment-large size-large wp-image-2178\" alt=\"\" srcset=\"https:\/\/staging.metatavu.fi\/wp-content\/uploads\/2024\/09\/osuuskauppass_prototyyppi2-1024x576.png 1024w, https:\/\/staging.metatavu.fi\/wp-content\/uploads\/2024\/09\/osuuskauppass_prototyyppi2-300x169.png 300w, https:\/\/staging.metatavu.fi\/wp-content\/uploads\/2024\/09\/osuuskauppass_prototyyppi2-768x432.png 768w, https:\/\/staging.metatavu.fi\/wp-content\/uploads\/2024\/09\/osuuskauppass_prototyyppi2-1536x864.png 1536w, https:\/\/staging.metatavu.fi\/wp-content\/uploads\/2024\/09\/osuuskauppass_prototyyppi2.png 1920w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f0462a5 e-flex e-con-boxed e-con e-parent\" data-id=\"f0462a5\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-fa9ee5d e-con-full e-flex e-con e-child\" data-id=\"fa9ee5d\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3849ac6 e-con-full e-flex e-con e-child\" data-id=\"3849ac6\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d4dada2 elementor-widget elementor-widget-heading\" data-id=\"d4dada2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Starting point<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6ed425 elementor-widget elementor-widget-text-editor\" data-id=\"c6ed425\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Co-operative Suur-Savo needed a touchscreen system directly implemented at the customer interface in-store, which would enable the collection and analysis of zero-party data as well as the efficient management and presentation of content.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-87f71d2 e-con-full e-flex e-con e-child\" data-id=\"87f71d2\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-01b8a68 elementor-widget elementor-widget-heading\" data-id=\"01b8a68\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Measures<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-97df9a2 elementor-widget elementor-widget-text-editor\" data-id=\"97df9a2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">The project was implemented using a requirements specification based on service design and an interactive prototype. In collaboration with the client, the system&#8217;s needs were mapped, a solution was designed, and the implementation phase was prepared. <\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-952e920 e-con-full e-flex e-con e-child\" data-id=\"952e920\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f42823 elementor-widget elementor-widget-heading\" data-id=\"1f42823\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Result<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6d2e8b elementor-widget elementor-widget-text-editor\" data-id=\"d6d2e8b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Co-operative Suur-Savo gained access to an open-source touchscreen system that enables versatile data collection and content management. The solution is fully owned by the client and is designed to support future development and maintenance in a cost-effective manner. <\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f3da7a7 e-con-full e-flex e-con e-child\" data-id=\"f3da7a7\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-796720a e-flex e-con-boxed e-con e-parent\" data-id=\"796720a\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cc60e22 elementor-widget elementor-widget-text-editor\" data-id=\"cc60e22\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Metatavu&#8217;s intelligent touchscreen system helped <span class=\"highlight\">collect customer data<\/span> efficiently, <span class=\"highlight\">manage surveys<\/span> easily, and <span class=\"highlight\">enhance the service experience<\/span>.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-de1e2df e-flex e-con-boxed e-con e-parent\" data-id=\"de1e2df\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-83f98a3 e-con-full e-flex e-con e-child\" data-id=\"83f98a3\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26bf5bb elementor-widget elementor-widget-image\" data-id=\"26bf5bb\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/staging.metatavu.fi\/wp-content\/uploads\/2024\/09\/osuuskauppass_prototyyppi-1.png\" class=\"attachment-full size-full wp-image-2172\" alt=\"\" srcset=\"https:\/\/staging.metatavu.fi\/wp-content\/uploads\/2024\/09\/osuuskauppass_prototyyppi-1.png 1920w, https:\/\/staging.metatavu.fi\/wp-content\/uploads\/2024\/09\/osuuskauppass_prototyyppi-1-300x169.png 300w, https:\/\/staging.metatavu.fi\/wp-content\/uploads\/2024\/09\/osuuskauppass_prototyyppi-1-1024x576.png 1024w, https:\/\/staging.metatavu.fi\/wp-content\/uploads\/2024\/09\/osuuskauppass_prototyyppi-1-768x432.png 768w, https:\/\/staging.metatavu.fi\/wp-content\/uploads\/2024\/09\/osuuskauppass_prototyyppi-1-1536x864.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9e949de e-con-full e-flex e-con e-child\" data-id=\"9e949de\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a836c80 animated-slow elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"a836c80\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Real-time customer insight <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39c2bc5 elementor-widget-laptop__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"39c2bc5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Imagine a customer quickly and effortlessly responding to a touchscreen-based survey during their shopping trip. The system developed by Metatavu collects valuable real-time data directly from the customer, providing the business with important insights into customer needs and preferences. The Susa system operates seamlessly in large establishments.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-43c3013 e-flex e-con-boxed e-con e-parent\" data-id=\"43c3013\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-cdf4f9f e-con-full e-flex e-con e-child\" data-id=\"cdf4f9f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ca911ac animated-slow elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"ca911ac\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Easily manageable surveys<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb9b737 elementor-widget-laptop__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"bb9b737\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>With Metatavu&#8217;s service design, surveys are easy to create and modify to meet the specific needs of different stores. The content management system enables quick and flexible updates to surveys remotely, without the need for local actions. Whether it&#8217;s customer satisfaction or product recommendations, the system provides the tools for seamless data collection management.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3a162e6 e-con-full e-flex e-con e-child\" data-id=\"3a162e6\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b524ad elementor-widget elementor-widget-image\" data-id=\"2b524ad\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/staging.metatavu.fi\/wp-content\/uploads\/2024\/09\/osuuskauppass_prototyyppi1.png\" class=\"attachment-full size-full wp-image-2174\" alt=\"\" srcset=\"https:\/\/staging.metatavu.fi\/wp-content\/uploads\/2024\/09\/osuuskauppass_prototyyppi1.png 1920w, https:\/\/staging.metatavu.fi\/wp-content\/uploads\/2024\/09\/osuuskauppass_prototyyppi1-300x169.png 300w, https:\/\/staging.metatavu.fi\/wp-content\/uploads\/2024\/09\/osuuskauppass_prototyyppi1-1024x576.png 1024w, https:\/\/staging.metatavu.fi\/wp-content\/uploads\/2024\/09\/osuuskauppass_prototyyppi1-768x432.png 768w, https:\/\/staging.metatavu.fi\/wp-content\/uploads\/2024\/09\/osuuskauppass_prototyyppi1-1536x864.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-491b9d5 e-flex e-con-boxed e-con e-parent\" data-id=\"491b9d5\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8756581 e-con-full e-flex e-con e-child\" data-id=\"8756581\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e26bb90 elementor-widget elementor-widget-image\" data-id=\"e26bb90\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/staging.metatavu.fi\/wp-content\/uploads\/2024\/09\/osuuskauppass_prototyyppi3.png\" class=\"attachment-full size-full wp-image-2176\" alt=\"\" srcset=\"https:\/\/staging.metatavu.fi\/wp-content\/uploads\/2024\/09\/osuuskauppass_prototyyppi3.png 1920w, https:\/\/staging.metatavu.fi\/wp-content\/uploads\/2024\/09\/osuuskauppass_prototyyppi3-300x169.png 300w, https:\/\/staging.metatavu.fi\/wp-content\/uploads\/2024\/09\/osuuskauppass_prototyyppi3-1024x576.png 1024w, https:\/\/staging.metatavu.fi\/wp-content\/uploads\/2024\/09\/osuuskauppass_prototyyppi3-768x432.png 768w, https:\/\/staging.metatavu.fi\/wp-content\/uploads\/2024\/09\/osuuskauppass_prototyyppi3-1536x864.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0796ce0 e-con-full e-flex e-con e-child\" data-id=\"0796ce0\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3d29305 animated-slow elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"3d29305\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Data collection and analysis<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a08784b elementor-widget-laptop__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"a08784b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Each location can utilize its own customized surveys, and the management system provides a clear overview of all ongoing surveys. The system allows for survey management by location, giving the business full control over the collected data and its analysis. This ensures that each survey serves the right customer groups locally and efficiently.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>An intelligent touchscreen system to enhance customer data collection. Co-operative Suur-Savo modernized its customer service by implementing the Susa touchscreen system, based on open-source technology. This innovative system enables versatile customer data collection and analysis directly in-store, as well as efficient remote content management. Metatavu carried out a comprehensive survey project, designed through service design, [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":2176,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[26],"tags":[],"class_list":["post-2166","page","type-page","status-publish","has-post-thumbnail","hentry","category-case-en"],"acf":[],"rankMath":{"parentDomain":"staging.metatavu.fi","noFollowDomains":[],"noFollowExcludeDomains":[],"noFollowExternalLinks":false,"featuredImageNotice":"The featured image should be at least 200 by 200 pixels to be picked up by Facebook and other social media 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